About us
While we provide Before School Care, After School Care and Vacation Care, what we’re really creating is something much bigger than childcare.
We create opportunities for children to build friendships, develop confidence, explore their creativity, experience adventure and develop a genuine sense of belonging.
At the heart of everything we do, we believe: Time is a child’s currency. Help them spend it well.
Standard fees
(Effective 6 July 2026)
Community OOSH Services is an approved Child Care Subsidy provider, and for most families the Child Care Subsidy significantly reduces the out-of-pocket cost of care.
Please note that excursions incur an additional charge, which varies depending on the activity or destination. Excursion costs will be clearly outlined in each Vacation Care program throughout the year.
Current fees
The amount a family pays for Child Care depends on their individual eligibility for the Australian Government’s Child Care Subsidy (CCS) and the amount of subsidised activity hours. As a result, out-of-pocket costs can range from just a few dollars per session through to the full fees listed.
To learn more about the Child Care Subsidy and estimate your family’s entitlement, please visit the Services Australia website at Child Care Subsidy – Services Australia.
Calculator
Estimate your out of pockets costs with this easy to use calculator. All you need is your current CCS percentage rate to try it out and get an approximate out of pocket cost.
Out of pocket cost calculator
Approximate out of pocket cost per day
$0.00
Work with us
If you have an interest in working with School-Aged Children between the ages of 5 and 12 and enjoy engaging with groups of children in sports, recreation and creative activities, OOSH maybe the place for you.
We are often looking for casual educators to engage with the children in our Before School, After School and Vacation Care programs. The work can be very rewarding, and you will get to work with a dedicated team who have similar interests.
We consider employment for people over the age of 17 years due to the high responsibility of looking after children and are currently looking for new casuals.
Register your interest
To be considered for a casual position at Community OOSH Services there are two important documents you must have before we can consider you for a position. For people under 18, you only need Item 2 listed below. These are mandatory items that our Regulatory Authority require for anybody who works in Early Childhood or an OOSH environment.
Item 1: Current employee level Working with Children Check (Only people over 18 need this).
See link below regarding to obtaining a Working with Children Check.
Item 2: National Child Safety Training.
Everybody working or volunteering in an early childhood education and care (ECEC) service regulated under the National Quality Framework (NQF) must complete national child safety training. These are free courses in which you will receive a Certificate of Completion for both the “Foundation of Child Safety Training – Course 1 & 2 and Advanced Child Safety Training – Course 3 & 4”. Please provide both certificates in the Resume & National Child Safety Certificate upload below. Details on this small course is available on the link below.
If you already have the items above and would like to be considered for casual work with Community OOSH Services, please complete the form and attach both your Working with Children Check and the National Child Safety Certificates along with a current resume.
FAQs
- Before School Care 6.30am – 9.00am
- After School Care 2.45pm – 6.00pm
- Vacation Care 7.00am – 6.00pm
- Office Hours 12:00pm – 4.00pm Mon to Fri (Excluding Public Holidays)
It is essential parents realise that the hours are strict and children must be registered after the advertised times. We cannot accept responsibility for children who are dropped off earlier and collected later than these advertised times. A late collection fee is charged for collection after 6:00pm. This fee is currently $20.00 for the first 15 minute or part thereof. After this time the fee is $20.00 per 15 minutes until the child is collected.
Notice period required for existing bookings
The minimum notice required where the session will not be charged for our services is shown below and cancellation requests are to be completed via the Xplor Home APP.
After School Care Up to 48 hours notice from the session start time
Before School Care Up to 24 hours notice from the session start time
Vacation Care Two weeks notice required
Our policy regarding cancelling a booking for Vacation Care is 2 full weeks’ notice. All bookings (Including Sick days) not cancelled by 7:00am 2 weeks prior to the booking will be marked as absent and charged as an absent day.
All cancellation requests are to be done by the parent through the Xplor Home App.
View our Current Pricing.
From 2 July 2018 Families are able to apply for the Child Care Subsidy (CCS) to help with the cost of Child Care Fees.
Our service is approved to offer Child Care Subsidy (CCS) to eligible families and this benefit is paid to the service where the CCS comes off the cost of care. Parents and carers need to have a valid MyGov account and their CRN numbers if they are wanting to claim the CCS. More information can be obtained from the government website www.education.gov.au/early-childhood/families or on 136 150.
After the enrolment has been setup by the service the parent will need to accept the enrolment within their MyGov account before the Child Care Subsidy is provided to the service.
Fee payment
- All customers are required to setup Direct Debit as part of the enrolment process
- The out of pocket cost of care along with any additional fees will be charged weekly in arrears.
- To streamline payments and ensure timely processing, Community OOSH Services utilises a weekly direct debit facility through Debit Success for all applicable fees.
- Payments will be debited from your account on Thursday each week for the total amount of the previous weeks care less any CCS you have received.
- Any changes to the payment schedule will be communicated to you with prior notice.
- If there are insufficient funds in your account to cover a scheduled payment, there will be an additional fee incurred from Debit Success due to failed transaction which will be your responsibility.
A Child Care Subsidy (CCS) enrolment automatically ceases when a child hasn’t attended child care for 14 consecutive weeks. This is often referred to as the “14-week rule”. If a child returns to care after this period, a new enrolment notice will need to be submitted and you must let us know you want the enrolment resubmitted.
When a child is absent on the first or last day of their enrolment, the CCS is not be applicable for those initial or final absence days. Full fees are typically charged for these days if the account goes ceased (14 weeks of no bookings)
More information regarding ceased enrolments can be found on the Services Australia website here.
Hat, sunscreen, sun/rash shirts (covered shoulders), appropriate footwear, plenty to eat and drink (a refillable water bottle).
In Winter warm clothes and socks and in Summer swimmers, swim aids (if required) towel and a plastic bag. Please label all clothes.
Phones, i-pods, tablets and digital communication devices are prohibited.
A free bus service using our buses and vans are available for the families using the Before and After school care & during Vacation Care. Parents/guardians are required to collect children at the end of the care session for After School Care and are required to drop off their children to our service for Before School Care. Parent/guardians are responsible for transport to and from vacation care and pupil free day programs.
The schools we drop to in the mornings and pick up from in the afternoon are as follows:
FUN FACTORY TOORMINA : Mary Help of Christians, William Bayldon, Sawtell PS, Boambee PS, Toormina PS, Bonville PS, St Augustines and Christian Community School (Coffs Harbour & Bonville Campus)
COFFS HAROUR (PCYC) : Coffs PS, Steiner School, Tyalla PS, Narranga PS, Christian Community School (Coffs Harbour Campus) and Maam Giingana Gumbaynggirr School
We also pick up for After School Care children travelling from Karangi PS and Upper Orara PS, where they need to catch the school bus to the West High Street stop near the Butcher.
KORORA : Kororo PS
WOOLGOOLGA : Corrindi PS, Mullaway PS, St Francis Xavier, Woolgoolga PS, Sandy Beach PS
GRAFTON : Grafton Primary, Grafton Infants, South Grafton Infants, South Grafton Primary, St Mary’s, St Joesph’s, St Andrew’s, Gilwinga PS and CVAS (we are not allowed to take pre-kinder children).
All bookings, cancellations, bill payment, updates of contacts are to be completed via the Xplor home app that you will receive a link to after the enrolment has been completed and confirmed by our administration team.
View the guide to using the Xplor home app here.
Although most common tasks for our services can be done through your Xplor Home App,
we suggest you save both the Administration number listed below and the Centre number
for the Centre you use in your phone contacts.
Administration Contact
| Primary Number | 0466 306 220 | Available 12:00pm to 4:00pm, Monday to Friday |
|---|---|---|
| Spare / Backup Phone | 0417 366 007 | Only used as a secondary phone |
admin@communityoosh.com.au |
||
Centre Contact Numbers
| Centre | Phone Number |
|---|---|
| Fun Factory (Toormina) | 0435 123 485 |
| PCYC (Coffs) | 0435 568 209 |
| Korora | 0435 123 489 |
| Woolgoolga | 0435 347 989 |
| Grafton | 0466 654 746 |
Our Centre Co-ordinator is the contact for any childcare issues, medical information,
program information and lost property.
Centre Phone Number Availability Times
All Centre phones are available during the following hours:
| Care Type | Availability | Days |
|---|---|---|
| School Term | Morning: 6:30am to 9:00am | Monday to Friday |
| School Term | Afternoon: 1:30pm to 6:00pm | Monday to Friday |
| Vacation Care | 7:00am to 6:00pm | Monday to Friday |