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Resources

Enrolling your child

If your child has already used our service before they are probably already enrolled. Do not enrol again unless you have never used us before. For people who have used our service please complete bookings via the Xplor home app. For all new clients please follow the enrolment process below.

The enrolment process will take you through all the necessary steps to enrol your child with Community OOSH Services for the first time.

Please ensure you have your family CRN number, your children’s CRN numbers and emergency contact information for yourself and at least two other people prior to starting the enrolment process.

Direct Debit is the only payment option for payment of fees and part of this enrolment will require you to sign up to the direct debit facility.

Enrolment information

Transport Authorisation Forms

Before your child can participate in service-arranged transportation, parents or authorised persons are required to complete a Transport Authorisation Form. This authorisation is a requirement under Regulation 102D of the Education and Care Services National Regulations and provides us with your written permission for your child to be transported. The authorisation records important details such as the reason for transportation, pick-up and destination locations, method of transport and the period during which transportation will occur. Please complete the relevant Transport Authorisation Form below before your child participates in service-arranged transportation.

Xplor Support Info

We use Xplor to manage all bookings, attendance, enrolments, and account payments for our service. Xplor Home gives you a convenient way to manage your child’s care anytime, anywhere.

Through Xplor, families can:

  • Submit, manage and cancel bookings
  • View and update enrolment information
  • Access statements and manage paymentsReceive important notifications from our service
  • Keep contact and emergency details up to date

If you need assistance using Xplor, we’ve included a link to the Xplor Support Centre below, where you’ll find helpful guides, frequently asked questions, and step-by-step instructions.

Thank you for helping us keep your family’s information current and ensuring a smooth booking experience.

Xplor Home Support Link

Policies & Forms

Community OOSH Services have the following documents available regarding our policies and necessary information for new families. The following documents are available below.

Policies in Practice
Statement of Philosophy
Welcome to OOSH (What you need to know)