What Are the Hours of Operation?
  • Before School Care 6.30am – 9am
  • After School Care 2.45pm – 6.00pm
  • Vacation Care 7.00am – 6.00pm

It is essential parents realise that the hours are strict and children must be registered after the advertised times. We cannot accept responsibility for children who are dropped off earlier and collected later than these advertised times. A late collection fee is charged for collection after 6:00pm. This fee is currently $20.00 for the first 15 minute or part thereof. After this time the fee is $20.00 per 15 minutes until the child is collected.

How Much Will it Cost?

The standard full fees are $52 a day (Session) for Vacation care plus excursion costs, $15 a session for Before school care and $23 a session for After school care.

The cost of the service is directly linked to the Federal Government Child Care Subsidy.

What is the Child Care Subsidy CCS ?

From 2 July 2018 Families are able to apply for the Child Care Subsidy (CCS) to help with the cost of Child Care Fees. Families need to register with MyGov at https://my.gov.au/. More information can be found about the Child Care Subsidy at www.education.gov.au/ChildCare or on 136 150.

When Are Statements Issued?

Statements will be issued once a month in arrears. Toormina, Coffs Harbour and Korora statements are issued at the beginning of each month while Woolgoolga and Grafton statements are issued mid-month. The outstanding amount is required to be paid in full within 30 days

We would greatly appreciate it if you could provide us with your current email address to:-


How Do I Pay?

Fees for all services including excursions are charged to customers in arrears. A statement will be sent each month that details all usage. Full payment of the account is due each month within 30 days of the statement date. Fun factory (Toormina), PCYC and Korora statements are produced at the end of each month while Woolgoolga and Grafton statements are produced on the 15th of each month. Payments can be made by B-Pay, direct bank deposit, cheque or credit card payments over the phone to our administration area.

How Will I Know If My Booking Has Been Successful?

Try to book as early as possible as we do book out extremely early, particularly in Vacation Care. A confirmation text (to your mobile phone) or email will be sent to you confirming your booking. If you have not received a reply within a week please contact our office on 0466 306 220. Families whose fee statements are up to date will receive first priority for children places.



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