It is essential parents realise that the hours are strict and children must be registered after the advertised times. We cannot accept responsibility for children who are dropped off earlier and collected later than these advertised times. Late fees apply $1.00 per minute will be charged. However, please call if possible so we don’t worry about you!
The standard full fees are $48 a day for Vacation care, $14.50 a day for Before school care and $21 for After school care.
However, if you are registered with Family Assistance Office (FAO) for the Child Care Benefit it can work out extremely economical. In addition to the savings regarding CCB above when you sign up to have your Child Care Rebate paid to our service, your out of pocket expenses will be 50% less (This includes excursion fees!)
As at 5 January 2017 an approximate out of pocket cost to a family on maximum CCB percentage is $4.51 per day for After School Care where CCR is also set to come back to Community OOSH.
If you already receive any type of assistance from FAO, such as Family Payment, then you are already registered with FAO. To enquire about your children’s’ or family Customer Number (CRN) or CCB%, call 136 150 between 8am – 8pm. Check you are also registered for the 50% rebate for out of pocket expenses, as it is a separate registration. Nominate Community OOSH Services as your provider to receive the rebate and halve your bills and out of pocket costs.
Statements are issued to Families at the end of each month. We are in the process of gathering email information so we can do our bit for the environment and email our statements out monthly.
We would greatly appreciate it if you could provide us with your current email address to:-
Fees for all services including excursions are charged to customers in arrears. A statement will be sent each month that details all usage. Full payment of the account is due each month within 30 days of the statement date. Fun factory (Toormina), PCYC and Korora statements are produced at the end of each month while Woolgoolga and Grafton statements are produced on the 15th of each month. Payments can be made by direct bank deposit, cheque or credit card payments over the phone to our administration area.
Try to book as early as possible as we do book out extremely early, particularly in Vacation Care. A confirmation text (to your mobile phone) or email will be sent to you confirming your booking. If you have not received a reply within a week please contact our office on 0466 306 220. Families whose fee statements are up to date will receive first priority for children places.